All add-ons & plugins are in disable mode!
hi everyone i'm using firefox ESR version
a few days ago,firefox updated to 24.2.0 and after restart, all addons & plugins disabled shown & all icons changed to blue puzzle piece icon,while they are work correctly !
instance,in "adblock plus" written (disabled) but it works on sites. I tried other option like "enable", "disable" and "find update" but take no action
win 7 64bit,ff esr 24.2.0 any solution?
Chosen solution
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
Read this answer in context 👍 1All Replies (6)
Suluhisho teule
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
@debjanichatterjee tnx for your reply but my addons or plugins not in gray like in safe mode just written disabled & option not work but addons & plugins are working in pages!!
Modified by mohammad_87
Could you post a screenshot please.. Will be very much helpful in understanding and to solve the issue
@cor-el.
i did all of them. after restart,i accepted to install for all add ons but "disabled" appears again.(like first pic)
i tried to reinstall add ons in randomize. after reinstalling "AIO sidebar" problem solved !
"all-in-one side bar" was problem without any report !! i don't understand why?
when ff updated to 24.2.0, just reported "kaspersky password manager" is not compatible & i've updated it. "AIO Sidebar" was updated too.
note:if "AIO" is installed,when user goes to addons,they will be shown by "AIO".(like first pic)
The problem is solved now (second pic)
(Maybe cor-el's solution was effective)
Thank you guys
Modified by mohammad_87
You can check for problems with preferences.
Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.
You can also check for issue caused by one of the extensions.