Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Farmville-when loading a small blank window pops up and the entry page to FV reloads over and over again. Help please.

  • 2 majibu
  • 2 wana tatizo hili
  • 19 views
  • Last reply by Kate

more options

Hello, I play Farmville and a few months ago when I updgraded FF - everytime I log into FV a small window pops up on the side and my FV keeps reloading over and over and each time it reloads a new small pop up window appears.

Can anyone help me please. Thanks.

Hello, I play Farmville and a few months ago when I updgraded FF - everytime I log into FV a small window pops up on the side and my FV keeps reloading over and over and each time it reloads a new small pop up window appears. Can anyone help me please. Thanks.

Chosen solution

You may be seeing the Social features sidebar.

You can disable the Social features by setting the social.enabled pref to false on the about:config page.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (2)

more options

Suluhisho teule

You may be seeing the Social features sidebar.

You can disable the Social features by setting the social.enabled pref to false on the about:config page.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

Solved!

Many many thanks!