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FF19 - Gmail does not open.

  • 3 majibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by megafonn

megafonn
megafonn
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When i try to log into my Gmail account and hit "log in" the page is trying to redirect me through Google servers, but stops. I can see screen saying

"The page isn't redirecting properly 

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

what should i do to make it work properly?

When i try to log into my Gmail account and hit "log in" the page is trying to redirect me through Google servers, but stops. I can see screen saying "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." what should i do to make it work properly?

Chosen solution

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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All Replies (3)

user633449
user633449
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Do the steps at Websites look wrong or appear differently than they should help?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
megafonn
megafonn Mwenye swali
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Clearing both cache and cookies was helpful. Thanks for help :)