Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Twice I sent and e-mail that did not appear in the sent inbox one arrived, one did not, can you find the lost one for me?

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Madasan

wendydoig
wendydoig
more options

Nov 15, 2012 i sent an e-mail to Nancy.Ottawa@investorsgroup.com with two attachments. The e-mail did not arrive and I did not have a copy in my Sent box. I did contact Nancy on Nov 16, 2012 and she confirmed she received the e-mail. The work required from the information in the e-mail was not completed and this cost me money. When the error was discovered, I resent the e-mail and it arrived but did not show up in my Sent box. Can you discover if the initial e-mail was received? If you can, can you provide documentation for me please? Thank you for your help.

Wendy Doig

Nov 15, 2012 i sent an e-mail to Nancy.Ottawa@investorsgroup.com with two attachments. The e-mail did not arrive and I did not have a copy in my Sent box. I did contact Nancy on Nov 16, 2012 and she confirmed she received the e-mail. The work required from the information in the e-mail was not completed and this cost me money. When the error was discovered, I resent the e-mail and it arrived but did not show up in my Sent box. Can you discover if the initial e-mail was received? If you can, can you provide documentation for me please? Thank you for your help. Wendy Doig

All Replies (1)

Madasan
Madasan
  • Moderator
  • Administrator
more options

Hi Wendy,

Sorry to hear you have that problem. Can you provide more details about the type of email client you are using? You might need to contact your email provider about this.