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Reload option disabled for popup windows.

SelfishElephant
SelfishElephant
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Hello there,

I have an issue with FF 15.0.1 for a while. When I have opened popup window, its URL is empty and reload doesn't work, neither CRTL+R. Reload option in context menu disabled as well. It you click on any link in the popup, all become available. It is very inconvenient, as I do web development and refresh page often to see the changes.

I think, it started when FF crashed recently.

Thanks for any suggestions.

Hello there, I have an issue with FF 15.0.1 for a while. When I have opened popup window, its URL is empty and reload doesn't work, neither CRTL+R. Reload option in context menu disabled as well. It you click on any link in the popup, all become available. It is very inconvenient, as I do web development and refresh page often to see the changes. I think, it started when FF crashed recently. Thanks for any suggestions.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with the localstore.rdf file.

Read this answer in context 👍 1

All Replies (3)

SelfishElephant
SelfishElephant Mwenye swali
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Updated to 16.0.1. No changes.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with the localstore.rdf file.

SelfishElephant
SelfishElephant Mwenye swali
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Thanks a lot. It was DivX addon problem. Disabled it.