We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Youtube videos not playing

  • 2 majibu
  • 101 wana tatizo hili
  • 22 views
  • Last reply by gptankur

gptankur
gptankur
more options

HI,

Firefox is unable to play youtube videos on FF13.Flash Videos and HTML5 both video formats are not working.

When viewing youtube videos in flash player : flash player is crashing When viewing youtube videos in HTML5 player : it buffer complete video but playback never starts

This problem appears once system is started from hibernate if i restart the system youtube is able to play videos.

I tried all the solution i could find on support site including : 1) downgrade flash player to 10.2 2) clear firefox cache 3) tried in FF safe mode 4) opt out of youtube HTML5 preview 5) disable all plugins

i am not sure if this is FF problem as it appears only after system is restarted from hibernate.

Please let me know if i can try anything else to fix this issue.

HI, Firefox is unable to play youtube videos on FF13.Flash Videos and HTML5 both video formats are not working. When viewing youtube videos in flash player : flash player is crashing When viewing youtube videos in HTML5 player : it buffer complete video but playback never starts This problem appears once system is started from hibernate if i restart the system youtube is able to play videos. I tried all the solution i could find on support site including : 1) downgrade flash player to 10.2 2) clear firefox cache 3) tried in FF safe mode 4) opt out of youtube HTML5 preview 5) disable all plugins i am not sure if this is FF problem as it appears only after system is restarted from hibernate. Please let me know if i can try anything else to fix this issue.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello gptankur, you might want to try disabling the VLC Web Plugin in firefox > addons > plugins. in case those plugin crashes have triggered a crash report it would be helpful if you could retrieve the id of those crashes & paste them into your next reply. thank you!

Modified by philipp

gptankur
gptankur Mwenye swali
more options

Thanks madperson for your help. I upgraded my FF to 13.0.1 and youtube videos are working now.