Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pop-0up says I need Flash 9.0 or higher. I have 11.xxx installed. How do I stop this mistaken pop-up?

  • 4 majibu
  • 3 wana tatizo hili
  • 4 views
  • Last reply by user633449

more options

"Flash required for this application"

"Your browser is blocking Flash. You must have Flash 9.0 or higher installed and unblocked to run an openmail application. You can download and install the latest Flash Player here."

I have the latest (11.xxx) version loaded and enabled. Why won't this pop-up go away?

"Flash required for this application" "Your browser is blocking Flash. You must have Flash 9.0 or higher installed and unblocked to run an openmail application. You can download and install the latest Flash Player here." I have the latest (11.xxx) version loaded and enabled. Why won't this pop-up go away?

All Replies (4)

more options

This problem has been addressed but not solved at another location. Sorry ,but I didn't find it until after I posted this. https://support.mozilla.org/en-US/questions/924230

Modified by jga154

more options

I do not yet understand the full implications of this but note this comment /forums/contributors/708233?last=46007&page=2#post-46006

"Your browser is blocking Flash" - A change to Flash last week makes some flash version detection methods break. This affects Yahoo mail (also Att mail and others that are based on Yahoo). The solution is to switch to "classic mode" in the email program.
more options

It only happens when you go into email initially, and clicking ok, it goes away, so no biggie, I guess. Will wait for email client to fix.

more options

AT&T and Yahoo had similar issues, if you were trying to use their website they should be fixed by now.