Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

where is my question

  • 6 majibu
  • 4 wana tatizo hili
  • 4 views
  • Last reply by ralphbarch

more options

i asked a question on the forum i think twice but cant find it anywhere to see responses and my question was why the search box in the center of my ff/mozilla home page doesnt work thanks

i asked a question on the forum i think twice but cant find it anywhere to see responses and my question was why the search box in the center of my ff/mozilla home page doesnt work thanks

Chosen solution

Try to delete the file prefs.js in the Firefox Profile Folder to reset all prefs.

That will also reset the user agent that looks corrupted by Fast Browser Search (FBSMTWB)

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729) FBSMTWB

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

See also:

Read this answer in context 👍 1

All Replies (6)

more options

You are using an older version of Firefox which isn't supported any longer.

Install the latest version, which can be downloaded from here:
http://www.mozilla.com/en-US/firefox/

more options

i am using the newest version and it still will not let me use the search box in the middle of the home page.anything else i can do?

more options

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

  • Open the about:config page via the location bar
  • Type in the Filter bar: mstone
  • Right-click the browser.startup.homepage_override.mstone line and select: Reset
  • Close and restart Firefox

If that didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.

more options

and if i worked for geek squad i may know what you just said and how to find these places,i did experiment but cant decipher this lingo.sorry lay mans format please

more options

Suluhisho teule

Try to delete the file prefs.js in the Firefox Profile Folder to reset all prefs.

That will also reset the user agent that looks corrupted by Fast Browser Search (FBSMTWB)

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729) FBSMTWB

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

See also:

Modified by cor-el

more options

i tried all the suggestions and none of them worked .i then found a section in the help that said try disabling my add ons and start in safe mode (bingo!!!) it worked thanks for the guidance.