We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why am I getting the following message each time I open Firefox? It occurred after the previous update and still occurs with the current version. TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined

  • 5 majibu
  • 4 wana tatizo hili
  • 7 views
  • Last reply by gobbytart

gobbytart
gobbytart
more options

TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined This occurs each time I open Firefox

TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined This occurs each time I open Firefox

Chosen solution

Disable it until you can find an update for that add-on.

Read this answer in context 👍 0

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
more options

Caused by a fault in the Skype add-on.

gobbytart
gobbytart Mwenye swali
more options

So how do I sort that one out? Thanks

the-edmeister
the-edmeister
  • Moderator
more options

Suluhisho teule

Disable it until you can find an update for that add-on.

gobbytart
gobbytart Mwenye swali
more options

I disabled the add-on but it is still doing it.Hasn't helped

gobbytart
gobbytart Mwenye swali
more options

All sorted now. Thank you.