thunderbird beta problem
been running thunderbird beta for a while, regularily updating to latest beta
today started thunderbird and had the new setup popup
tried starting using thunderbird.exe -p and creating new profile then starting import wizard and pointing it to my original profile, import works, but again just get the new setup screen on restart
checked my profile, contains over 3gb of data, all files intact, i have almost a dozen acccunts setup in it from various providers
ver odd, any ideas please?
thanks
All Replies (6)
Open the profile folder file prefs.js in a text editor, with TB closed. Are the account details missing? If so, are there files like prefs-1.js, prefs-2.js,...?
hi, yes all files present, profile seems fully intact
i think i might just bite the bullet and move away from beta and go back to esr and just set all my accounts/pefs back up
but worrying this can happen
You should make regular profile backups anyway, or at least of the prefs.js file.
Rename the current (corrupted) prefs.js to prefs.old, rename the newest prefs-N.js to prefs.js, restart TB, and see if the original setup is displayed.
hs6666 said
hi, yes all files present, profile seems fully intact i think i might just bite the bullet and move away from beta and go back to esr and just set all my accounts/pefs back up but worrying this can happen
sfhowes said
Open the profile folder file prefs.js in a text editor, with TB closed. Are the account details missing? If so, are there files like prefs-1.js, prefs-2.js,...? https://support.mozilla.org/en-US/questions/1360261
I've just finished installing esr and this will now be my goto backup strategy :)
sfhowes said
You should make regular profile backups anyway, or at least of the prefs.js file. Rename the current (corrupted) prefs.js to prefs.old, rename the newest prefs-N.js to prefs.js, restart TB, and see if the original setup is displayed.
Hi,
I've installed esr and started redoing all my config slowly :)
I tried your advice and...
1) installed thunderbird beta on another pc
2) copied over my old thunderbird folder from appdata/roaming to same location on pc were i installed the beta
3) changed the prefs-2.js folder to prefs js, (noticed it was about 80k, whilst the original prefs.js was quite small)
4) started thunderbird using p option and chose the my faulty "beta profile"
Unfortunantly result is the same, new setup account "wizard"
Postitive side is having to setup from scratch, although a pain, has resulted in a lot faster smoother thunderbird experience, so something good came out of it
I will follow your advice now and make a backup of the profiles folder occasionally
Modified by hs6666
Wayne Mery said
Is your full version number 128.4.3?
hi, always been running the latest beta as/when it came out, not sure what version i was running when it crashed since i have removed it and replaced it with esr
Modified by hs6666
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