We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot download any email attachments

  • 1 jibu
  • 1 ana tatizo hili
  • 10 views
  • Last reply by Paul

w.oren
w.oren
more options

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments. If a solution cannot be found for this, I will have to discontinue using Firefox. Thank you for your help. Wendy

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox