Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website internal links not working

  • 3 majibu
  • 1 ana tatizo hili
  • 8 views
  • Last reply by cor-el

more options

I use a particualr website almost every day. Up until recently I was able to navigate, via a navigation pane within the site, to any one of eight sub sites via the appropriate links. This no longer works and I am 'dumped' back to the base web page. This only happens with Firefox. If I use a competitor web browser (!) the internallinks work as programmed.

Firefox is my browser of choice,but is currently unusable for my needs- please help!

I use a particualr website almost every day. Up until recently I was able to navigate, via a navigation pane within the site, to any one of eight sub sites via the appropriate links. This no longer works and I am 'dumped' back to the base web page. This only happens with Firefox. If I use a competitor web browser (!) the internallinks work as programmed. Firefox is my browser of choice,but is currently unusable for my needs- please help!

All Replies (3)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks for the post. Sadly, it didn't help.

more options

What kind of links are this ? Are that normal links (A heref tags) or are that JavaScript links that use an event handler ?

Can you post a link to a publicly accessible page (i.e. no authentication or login required)?