We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

not auto getting messages

  • 2 majibu
  • 1 ana tatizo hili
  • 24 views
  • Last reply by paul171

paul171
paul171
more options

Not auto-downloading emails at start up or every 5 mins per settings: Details (Thunderbird 68.5.0 (64-bit)): > msn.com email address (SSL/TLS or StartTLS both work with normal pwd) > Server Settings: first 3 checked and leave messages on server checked. > Advanced: Inbox for differenct acct: local folders & include this server checked.

If "Get Messages" is clicked then the messages roll in but otherwise they don't appear when Thunderbird is started or every 5 mins.

Not auto-downloading emails at start up or every 5 mins per settings: Details (Thunderbird 68.5.0 (64-bit)): > msn.com email address (SSL/TLS or StartTLS both work with normal pwd) > Server Settings: first 3 checked and leave messages on server checked. > Advanced: Inbox for differenct acct: local folders & include this server checked. If "Get Messages" is clicked then the messages roll in but otherwise they don't appear when Thunderbird is started or every 5 mins.

Chosen solution

Thanks. I created a new profile (RUN: thunderbird.exe -p) and then I copied over the .mab files to retain the autofill db and it's working. Thanks for the help!

Read this answer in context 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There is a bug where mail isn't fetched at startup if Local Folders is the Default account. Normally, this isn't possible, but may be a leftover from when the Manually sort folders add-on was installed. Check also the setting 'Include this server when getting new mail' in Advanced Account Settings.

I would try setting a different mail account as Default from Account Actions in Account Settings, restarting TB, and see if it restores the correct behavior (see c#40 in the bug report).

paul171
paul171 Mwenye swali
more options

Suluhisho teule

Thanks. I created a new profile (RUN: thunderbird.exe -p) and then I copied over the .mab files to retain the autofill db and it's working. Thanks for the help!