We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi. For an Exchange account, the Sent Items messages start appearing but then keep disappearing. Please help.

  • 3 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Matt

more options

Please see above. I recently moved back to Thunderbird from Apple Mail. The messages still are present in Sent messages within Apple Mail. Thanks.

Please see above. I recently moved back to Thunderbird from Apple Mail. The messages still are present in Sent messages within Apple Mail. Thanks.
Attached screenshots

Modified by Howard

All Replies (3)

more options

based on folder names I am guessing you are using the owl add-on to access exchange. I suggest you contact the author for support.

There is a support email address on the add-ons page https://addons.thunderbird.net/en-US/thunderbird/addon/owl-for-exchange/

more options

I did contact the author, who responded with questions, which I answered but haven't been able to receive another response. Any other suggestions please?

Thanks.

more options

No, you dealing with the folks that can help you. No one here can. I don;t even use the addon.