Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync stopped working on Android

  • 4 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by Wouter M

Wouter M
Wouter M
more options

I am using Android 9 on my Samsung Galaxy S9+. Firefox has been updated to the most recent version.

Suddenly Sync stopped working on my phone. Works fine on desktop and laptop, but on my phone it does not work at all.

I have disconnected sync, removed all Firefox data, reinstalled Firefox. But without any luck.

All checkboxes (Bookmarks, History, Open Tabs and Logins) are checked but greyed out. I also cannot change my device name. When I click on 'Sync Now' the Last Synced status keeps saying 'never'.

Have no clue why this does not work anymore.

I am using Android 9 on my Samsung Galaxy S9+. Firefox has been updated to the most recent version. Suddenly Sync stopped working on my phone. Works fine on desktop and laptop, but on my phone it does not work at all. I have disconnected sync, removed all Firefox data, reinstalled Firefox. But without any luck. All checkboxes (Bookmarks, History, Open Tabs and Logins) are checked but greyed out. I also cannot change my device name. When I click on 'Sync Now' the Last Synced status keeps saying 'never'. Have no clue why this does not work anymore.

All Replies (4)

Wouter M
Wouter M Mwenye swali
more options

This is how it looks in settings menu

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you possibly enabled a power saving mode on your device?

Wouter M
Wouter M Mwenye swali
more options

cor-el said

Did you possibly enabled a power saving mode on your device?

No I did not. Power saving is not enabled on my device. All other syncing processes work just fine.

Wouter M
Wouter M Mwenye swali
more options

And without changing anything, Sync appears to be working again. No idea what caused the previous error, but it is working again.