Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The purple mask does not appear when in private browsing mode

  • 2 majibu
  • 3 wana tatizo hili
  • 4 views
  • Last reply by BelFox

caseyj66
caseyj66
more options

I am on version Version 61.0.1 and I've searched your KB for a solution, but have not been able to resolve this issue. I select 'New Private Window' but the purple mask does not display. I just want to be able to tell when I'm in private browsing mode.

Attached is a screenshot of a tab opened in private browsing mode.

Thank you.

I am on version Version 61.0.1 and I've searched your KB for a solution, but have not been able to resolve this issue. I select 'New Private Window' but the purple mask does not display. I just want to be able to tell when I'm in private browsing mode. Attached is a screenshot of a tab opened in private browsing mode. Thank you.

Chosen solution

Hi caseyj66,

Has your problem been resolved? If so, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Best regards, BelFox

Read this answer in context 👍 1

All Replies (2)

BelFox
BelFox
more options

Hi caseyj66,

Possibly you're in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History). See https://support.mozilla.org/en-US/questions/1158685.

Does that help?

Best regards, BelFox

BelFox
BelFox
more options

Suluhisho teule

Hi caseyj66,

Has your problem been resolved? If so, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Best regards, BelFox