We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop my archived mail from being deleted?

more options

I just tried to get an important e-mail out of the archive, and I discovered that there are no archived messages more than 30 days old. How do I stop the archived mail from being delete?

I just tried to get an important e-mail out of the archive, and I discovered that there are no archived messages more than 30 days old. How do I stop the archived mail from being delete?

Chosen solution

Is this an IMAP account? if so, in your Account Settings, under the Synchronisation and Storage option, do you have 'delete messages more than 30 days old' ticked?

Read this answer in context 👍 2

All Replies (2)

more options

Suluhisho teule

Is this an IMAP account? if so, in your Account Settings, under the Synchronisation and Storage option, do you have 'delete messages more than 30 days old' ticked?

more options

In Thunderbird there is an Archive function where you manually move messages to an archive folder under Local Folders. Is this what you are asking about or are you just referring to OLD mail in your inbox?