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McAfee Anti-Spam stopped working in T-bird on 7/19/15

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  • Last reply by arbrus

needhelp2011
needhelp2011
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As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.

All Replies (4)

Matt
Matt
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  • Top 10 Contributor
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Personally I would just remove McAfee, it has made a mess of successive versions of Thunderbird for about 3 years.

See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

needhelp2011
needhelp2011 Mwenye swali
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Thank you, Matt, I appreciate your reply!

arbrus
arbrus
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needhelp2011 said

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.
arbrus
arbrus
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I have this problem too. McAfee was unable to help.