Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons page won't recognise that I've updated flash player

  • 4 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by Ubermog

more options

I've recently updated to the newest version of Flash player (18.0.0.209), but the update and add-on pages both tell me I'm using 18.0.0.194. I've tried resetting the pluginreg.dat file and every other option I've seen on through help searches but nothing works. Any help?

I've recently updated to the newest version of Flash player (18.0.0.209), but the update and add-on pages both tell me I'm using 18.0.0.194. I've tried resetting the pluginreg.dat file and every other option I've seen on through help searches but nothing works. Any help?

Chosen solution

What do you see on the about:plugins page?

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can find the latest Flash player versions for Firefox on this page:

Read this answer in context 👍 1

All Replies (4)

more options

Hi, did you restart Firefox - it's an easy thing to overlook?

more options

Scribe said

Hi, did you restart Firefox - it's an easy thing to overlook?

Yeah, tried that a few times just in case but it didn't help. It just seems to b Firefox not picking up the change for things like those pages.

more options

Suluhisho teule

What do you see on the about:plugins page?

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can find the latest Flash player versions for Firefox on this page:

more options

Thanks. For some reason the older versions were still there, even though I was sure I removed them. Problem is now fixed.