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Add-ons working only once

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  • Last reply by cortopy

cortopy
cortopy
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It's been a while now that I've noticed my addons not working on Mozilla DE in Ubuntu. Addons are installed correctly and, indeed, they show up when I use mozilla sync in other computers.

Today I've tried the troubleshooting suggested here https://support.mozilla.org/en-US/questions/982460 It works only once. I can install my addons again, but as soon as I close firefox and open it again the addons dissapear from the top bar and customization window. Even when I try to change preferences for Ghostery I only get a blank screen so addons are definitely not working in Ubuntu

It's been a while now that I've noticed my addons not working on Mozilla DE in Ubuntu. Addons are installed correctly and, indeed, they show up when I use mozilla sync in other computers. Today I've tried the troubleshooting suggested here https://support.mozilla.org/en-US/questions/982460 It works only once. I can install my addons again, but as soon as I close firefox and open it again the addons dissapear from the top bar and customization window. Even when I try to change preferences for Ghostery I only get a blank screen so addons are definitely not working in Ubuntu

Chosen solution

Note that the OP is using the Developer Edition (Firefox 39) and not the regular release.

Did you check for issues caused by one or more of the extensions that may not be fully compatible with DE?

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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All Replies (3)

FredMcD
FredMcD
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Lets do a full install. But do it this way;

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.


Look for, and rename any Mozilla and Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

Note that the OP is using the Developer Edition (Firefox 39) and not the regular release.

Did you check for issues caused by one or more of the extensions that may not be fully compatible with DE?

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

cortopy
cortopy Mwenye swali
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Thanks!!! Creating new profile worked like a charm. It was easy to have everything back on with sync. So I didn't have to transfer files and avoid possible corruption replication