We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Garmin plugin for Mac no longer sees my connected device

  • 2 majibu
  • 2 wana tatizo hili
  • 5 views
  • Last reply by Frank1234

Frank1234
Frank1234
more options

I updated Firefox to 34.0.5, Every time i now log into Garmin for updates it downloads a Communicator Plugin but then it no longer recognizes my Garmin device (after restart) - says it cant detect the device even though it is plugged in (to my laptop, running OS Mav.

I updated Firefox to 34.0.5, Every time i now log into Garmin for updates it downloads a Communicator Plugin but then it no longer recognizes my Garmin device (after restart) - says it cant detect the device even though it is plugged in (to my laptop, running OS Mav.

All Replies (2)

ideato
ideato
more options

Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ?

thank you

Frank1234
Frank1234 Mwenye swali
more options

There were both versions present so i disabled 4.1.0.0; did note that 4.2.0.0 is a Beta. Always Activate switched on for this one checked but sadly it says No device connected & then tries to locate it, unsuccessfully....

ideato said

Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ? thank you