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Firefox hangs while loading content and I must move mouse even though I have tried all the fixes including reset, safe mode, check add-ons for V33.1.

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  • 1 ana tatizo hili
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  • Last reply by philipp

mozart99
mozart99
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It does not matter what I am trying to load, from opening emails to shopping sites to watching cbs programming. The problem started a little over a week ago and I have tried the measures indicated in my question. I have also taken my computer to a national computer fix-it outlet and they were not sure what to do. The problem does not happen when I use Internet Explorer but I truly prefer Mozilla. Can you help?

It does not matter what I am trying to load, from opening emails to shopping sites to watching cbs programming. The problem started a little over a week ago and I have tried the measures indicated in my question. I have also taken my computer to a national computer fix-it outlet and they were not sure what to do. The problem does not happen when I use Internet Explorer but I truly prefer Mozilla. Can you help?

Chosen solution

hello mozart99, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

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philipp
philipp
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Suluhisho teule

hello mozart99, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware