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Firefox 31.1 leaves latest version of Dashlane greyed out. Updating is not the solution.

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  • Last reply by guigs

Bo MianKang
Bo MianKang
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FF31.1 is not working with Dashlane 3.1.2 which is the latest version. The menu bar icon should have a green dot to indicate a working connection between the two. The result is that sign on data does not auto-populate on any website. My same version of Dashlane is working with Chrome. I prefer Firefox. But I can't function well on the internet without the fundamental security of Dashlane. The current advice to update Dashlane does not work, and will force me to switch to Chrome until this problem has a real solution. Thank You.

FF31.1 is not working with Dashlane 3.1.2 which is the latest version. The menu bar icon should have a green dot to indicate a working connection between the two. The result is that sign on data does not auto-populate on any website. My same version of Dashlane is working with Chrome. I prefer Firefox. But I can't function well on the internet without the fundamental security of Dashlane. The current advice to update Dashlane does not work, and will force me to switch to Chrome until this problem has a real solution. Thank You.

All Replies (1)

guigs
guigs
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Please update the Dashline plugin by going to the plugin check page. If that doesn't solve the problem, please try uninstalling and reinstalling Dashlane.

Thank you for your patience as Mozilla looks into this issue. Please report back if you have any further issues about this topic.