Outlook bug
Firefox crashes when Outlook.com (hotmail.com) is used twice in a row. Upon the second logout, Firefox hangs, and I must go into the task manager and manually shutdown the service. Closing the window alone does not stop the service from running in the hung-up mode. Is anybody else having this problem?
All Replies (2)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
Separate Issue; Your System Details shows;
Installed Plug-ins
Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638 Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637 Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
Having more than one version of a program may cause issues.