Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I keep getting a message about video player update. What's going on? Why do I need this? Prove that I do - too many viruses out there to just download something

  • 1 svar
  • 21 har detta problem
  • 2 visningar
  • Senaste svar av cor-el

more options

A page keeps popping up saying FIREFOX wants me to download this video player. I'm leery of downloading anything these days with the Heartbleed virus out there

A page keeps popping up saying FIREFOX wants me to download this video player. I'm leery of downloading anything these days with the Heartbleed virus out there

Vald lösning

If you get a pop-up message asking to update or install other software then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

You should only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.

Läs svaret i sitt sammanhang 👍 14

Alla svar (1)

more options

Vald lösning

If you get a pop-up message asking to update or install other software then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

You should only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.