Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I reset my master password but the new one does not work and Firefox crashes when I click 'lost device' again. Name + pw OK.

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av jsfb

jsfb
jsfb
more options

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

Vald lösning

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

Läs svaret i sitt sammanhang 👍 2

Alla svar (2)

guigs
guigs
more options

Vald lösning

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

jsfb
jsfb Frågans ägare
more options

It worked perfectly. Thank you. If anyone else tries this, check junk for confirmation email.