Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Not sure why Firefox randomly crahes while i'm browsing, happens about 5-6 times a day

  • 8 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av philipp

more options

AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: firefox%40ghostery.com:2.9.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.2.3 BuildID: 20130326150557 CrashTime: 1367020099 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1365104242 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 237292 StartupTime: 1366954104 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 20.0

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: firefox%40ghostery.com:2.9.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.2.3 BuildID: 20130326150557 CrashTime: 1367020099 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1365104242 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 237292 StartupTime: 1366954104 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 20.0 This report also contains technical information about the state of the application when it crashed.

Alla svar (8)

more options

hello, please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix.

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:

more options

Here's the report ID not sure if you want me to copy and paste

bp-15768a91-0820-4652-b879-fb8a72130427 4/27/13 4:42 AM
2D24D566-8358-4148-8FB2-DB833CF1B7D5 4/23/13 10:53 PM
bp-b1d77196-f3e2-43be-afdf-2211b2130424 4/23/13 8:58 PM
bp-f1e7e228-cf16-41ff-9a6b-cb10a2130423 4/23/13 4:39 AM
bp-06d2e555-5595-49f1-ba9d-da0272130422 4/21/13 6:53 PM
bp-2bcdb765-700f-46bb-9a3c-7c6a32130421 4/20/13 7:10 PM
bp-64fd8f0f-5cd4-42a7-ad9b-62e6f2130420 4/20/13 2:16 PM
bp-e393c9f2-c598-4765-9dd1-6e09b2130419 4/19/13 2:55 AM
bp-429d1e79-649e-4f5d-bd1e-3a8422130419 4/19/13  

Ändrad av cor-el

more options

Could be an issue with the JavaScript JIT compiler.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected
more options

Still happening heres the latest report, I also just reinstall firefox.

bp-e0641e87-fff6-403d-aac4-018492130501 4/30/13 11:46 PM
bp-82ce8a0c-c686-43cd-82f1-d8a582130429 4/29/13 4:14 PM

Ändrad av cor-el

more options

I am tempted to switch to Chrome =(

more options

now Its every 6 mins!

bp-0596e320-a4b5-4cf4-bef8-494502130501 5/1/13 1:11 AM
bp-a19433f8-8150-423b-9017-3f6292130501 5/1/13 1:06 AM
bp-e0641e87-fff6-403d-aac4-018492130501 4/30/13 11:46 PM

Ändrad av cor-el

more options

how is it going in firefox safemode as cor-el has suggested as troubleshooting step above?