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Unable to switch off password saving

  • 4 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av Anthorin

Anthorin
Anthorin
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Firefox prompts to save passwords. IWhen I go into Tools->Options->Security, the box "Remember passwords for site" is ticked but grayed out so I cant change it.

Firefox prompts to save passwords. IWhen I go into Tools->Options->Security, the box "Remember passwords for site" is ticked but grayed out so I cant change it.

Alla svar (4)

Donnie
Donnie
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I didn't see any Norton Related applications or products in your system details but I just want to verify if you are using a Norton product on your PC?

Resetting FF generally fixes most issues (keeps bookmarks & passwords) Try resetting FF as indicated below to see if this fixes the problem. It could have been something got checked, altered etc. at sometime for whatever reason.

Please see the following:

Refresh Firefox - reset add-ons and settings

Anthorin
Anthorin Frågans ägare
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Thank you for the response. I do indeed use Norton and it seems this seems to be part of the issue. I reset Firefox as suggested but as soon as I enable the extension "Norton Toolbar 2012.5.10.1" the "Remember passwords for site" becomes checked but grayed out. After that it is not possible to uncheck it.

I presume from your comments that this is a known Norton issue? Are you aware of a fix?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Anthorin
Anthorin Frågans ägare
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Frustrating - no reported fix despite this being an issue for more than a year with Norton. :-(