Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

PC crashes with BOD when uploading a file using Firefox to my iPad

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av htpbreewel

more options

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

Vald lösning

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

more options

Vald lösning

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

more options

Thank you for your reply. After updating the Intel WiFi driver with the help of Driver Genius Pro the problem did not occur any more. Strange that Windows Update did not come up with this driver.

Problem solved