when I close window and try to reopen I can't message says already running but not responding and only fix is to restart computer. How can I fix this?

1 svar
1 har detta problem
1 visning
Senaste svar av SafeBrowser

12 år sedan

2011-12-09 01:47

If I close the window either by x'ing out or using control + w, the window will close but if I try to reopen it, I get a pop up that says Firfox cannot open because it is already running but is not responding. Please close the window (?????) or restart the computer. The only way to get back on is to restart. This is very frustrating!

Answer 1 · 2011-12-09 01:47:07

SafeBrowser

2011-12-09 01:54

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.

Stop the Firefox process:
- Mozillazine - Kill application
- Windows 7 users click here
- Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
Why Firefox may hang:
- Firefox hangs (see Hang at exit)
- Firefox hangs (Mozillazine) (see Hang at exit and Closing Firefox properly)
- Firefox is already running but is not responding
Use Firefox Safe Mode to find a problem with an Extension or Plugin:
- Don't check anything when entering Safe Mode, just continue
- If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
- See:

If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br /> NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open. #Stop the Firefox process: #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application] #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here] #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/ #Why Firefox may hang: #*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit) #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly) #*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding] #Use Firefox Safe Mode to find a problem with an Extension or Plugin: #*Don't check anything when entering Safe Mode, just continue #*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem #*See: #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)] #**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes] #**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins] #**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting] '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' ------------------------- Not related to your question, but... You may need to update some plug-ins. Check your plug-ins and update as necessary: *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/ *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox] *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox] *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Sök i support

when I close window and try to reopen I can't message says already running but not responding and only fix is to restart computer. How can I fix this?

Alla svar (1)

Utforska efter produkt

Utforska efter ämne

Bläddra efter produkt

Bläddra i alla forumtrådar efter ämne

Få hjälp med

Sök i support

when I close window and try to reopen I can't message says already running but not responding and only fix is to restart computer. How can I fix this?

Alla svar (1)