Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't download a theme because the download button is grey

AnonymousUser
AnonymousUser
more options

I can't download a theme for Firefox. The Download button is gray and when I click it a drop down menu appears:"To install this add-on and thousands more, get Firefox, a free and open web browser from Mozilla. Learn more about Firefox or download anyway." Even though I have Firefox.

I can't download a theme for Firefox. The Download button is gray and when I click it a drop down menu appears:"To install this add-on and thousands more, get Firefox, a free and open web browser from Mozilla. Learn more about Firefox or download anyway." Even though I have Firefox.

Alla svar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed, and the addons website doesn't know which version of Firefox you are using. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset, Then restart Firefox

AnonymousUser
AnonymousUser Frågans ägare
more options

Thank you so much!