Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Log In Error Message

  • 1 svar
  • 0 har detta problem
  • 1 visning
  • Senaste svar av david

mygng77
mygng77
more options

Good morning,

I keep receiving the same error message about logging in. I have contacted and have been working with the hosting company. The hosting company says that there is no issue with my Thunderbird server or email that I am using for work which is michelle@mygng.com.

However, I keep receiving the same Log In error message which I have attached a photo of. Even after turning off the password and then changing the password and inputting the new password, I still receive this message. Please let me know how to possibly resolve this issue.

Thank you.

Good morning, I keep receiving the same error message about logging in. I have contacted and have been working with the hosting company. The hosting company says that there is no issue with my Thunderbird server or email that I am using for work which is michelle@mygng.com. However, I keep receiving the same Log In error message which I have attached a photo of. Even after turning off the password and then changing the password and inputting the new password, I still receive this message. Please let me know how to possibly resolve this issue. Thank you.
Bifogade skärmdumpar

Alla svar (1)

david
david
  • Top 10 Contributor
more options

This appears to be a corporate email account. Is there a corporate email administrator who might be able to confirm your settings? Is there a web account you can log into to verify the password? If you post a screenshot of your incoming server settings, we may have some suggestions. Thank you.