Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Keeps crashing on launch

  • 1 svar
  • 0 har detta problem
  • 2 visningar
  • Senaste svar av cor-el

hsudidndnd
hsudidndnd
more options

Whenever I try to launch Firefox on my windows 11 pc it always crashes even when I true the official fixes and install it through different means it always crashes on startup

Whenever I try to launch Firefox on my windows 11 pc it always crashes even when I true the official fixes and install it through different means it always crashes on startup

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox