Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox update on ANDROID phone

  • 1 svar
  • 1 har detta problem
  • 19 visningar
  • Senaste svar av Paul

more options

Trying to update Firefox on my Galaxy A11 Model SM-A115A. I am on this phone right now, so it works for video, audio, cellphone, NETFLIX, Texting, Whatsapp, News, Weather. I initially downloaded & installed Firefox on this phone about 14 months ago. So, when going to Google Play, it says "You must be signed in to download ". But I am already signed into my Goog account. Then it says: Device not existing or, some crazy thing like that. In short, I am not allowed to update Firefox from Google Play. Are there other websites from which to download?? I suggest you start one, as Google Play can't keep its site clean from malware.

Trying to update Firefox on my Galaxy A11 Model SM-A115A. I am on this phone right now, so it works for video, audio, cellphone, NETFLIX, Texting, Whatsapp, News, Weather. I initially downloaded & installed Firefox on this phone about 14 months ago. So, when going to Google Play, it says "You must be signed in to download ". But I am already signed into my Goog account. Then it says: Device not existing or, some crazy thing like that. In short, I am not allowed to update Firefox from Google Play. Are there other websites from which to download?? I suggest you start one, as Google Play can't keep its site clean from malware.

Alla svar (1)

more options

Hi

I recommend that you contact the Google Play support team for help with this issue - I think that you may need to reset the Google Play store or Google Play services app in your Android device to be able to get updates for the apps on your device.