We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Cannot disable Message Pane

  • 3 svar
  • 1 har detta problem
  • 26 visningar
  • Senaste svar av richnat

richnat
richnat
more options

Ever since the last update I have not been able to disable the Message Pane. I minimize it but it still functions. I turn it on and off with F8 but it is still there. Whether visible or not, all incoming emails are marked as read. I don't want to use the Message Pane and I don't want email to be marked as read until I actually open them.

Ever since the last update I have not been able to disable the Message Pane. I minimize it but it still functions. I turn it on and off with F8 but it is still there. Whether visible or not, all incoming emails are marked as read. I don't want to use the Message Pane and I don't want email to be marked as read until I actually open them.

Vald lösning

Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained.

For the problem with read status, see https://support.mozilla.org/en-US/questions/1347330#answer-1443268

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re :Ever since the last update What version are you currently using?

What OS are you using?

If you restart Thunderbird in Safe Mode do you still see same issue?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Vald lösning

Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained.

For the problem with read status, see https://support.mozilla.org/en-US/questions/1347330#answer-1443268

richnat
richnat Frågans ägare
more options

The link to the other thread above answered my questions and allowed me to also eliminate the spam toolbar from AVG. I do have Bitdefender and running everything on Win10.