Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Is it possible to get the e- Mails from December back? Somehow I lost them ? Thank you for your help!

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Toad-Hall

5sunnyseas
5sunnyseas
more options

Is there a possibility to save E Mails, so I can restore my lost e- Mails from December?

Is there a possibility to save E Mails, so I can restore my lost e- Mails from December?

Alla svar (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

POP or Imap account ? What is the server eg: gmail, BT, comcast etc

Check to see if this is just a display issue with any filters: Menu app icon > 'View' > 'Folders' > select 'All' Menu app icon > 'View' > 'Threads' > select 'All'

Look on the 'Quick Filter bar'...are any of those icons highlighted including the 'pin' icon ? If yes, then click on icon to remove filter.

If this is an imap account, logon to webmail account via a browser to see if emails are on the server. Imap accounts can only display what is on the server.

If this is a POP account: Do not compact any folder until issue resolved. Do you have Account Settings > Server Settings set to 'Leave messages on server' ? If yes: logon to webmail account via a browser to see if emails are on the server. If they are on server, let me know and I'll provide info on how to force another download.


Do you have a backup of your Profile name folder ?