Have you contact their support on this problem your having?

How? I have tried several times but keep getting this page

bkallem said

How? I have tried several times but keep getting this page

Hello bkallem,

You will find a link to contact them at the bottom of this page :

https://support.dashlane.com/hc/en-us/articles/202699011-How-to-check-your-Dashlane-extension-in-Firefox

Please go over the article first ....

May I ask why you don't save yourself some money and use Firefox Password Manager instead ?

See :

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import

billm4805 said

After every Firefox update I have to re-install my Dashlane password manager. Why is this?

Hello billm4805,

Would you please take a look at my post, directed at "bkallem" ?

I would like to suggest the same to you : use Firefox Password Manager instead of Dashlane and save yourself some money (and problems) .....

I have this problem too with the free version of Dashlane. I cannot find Dashlane on the list of possible extensions though it always used to be there.

If I switch to FF Password manager will all my passwords transfer - seamlessly??? and free??

Charliebody said

If I switch to FF Password manager will all my passwords transfer - seamlessly??? and free??

Firefox Password Manager (like all Mozilla products) is free !

I spent the last hour trying to find a way to export passwords from Dashlane, but couldn't find it, so I gave up - maybe you could contact Dashlane (see the link in my post directed at bkallem) ?

I don't use a password manager myself; I'm my own password manager - I'm safe, efficient, easy to use and don't cost a dime : I use good ol' fashioned pen and paper to write down my passwords .....

I can export my passwords from Dashlane but how do I import them into Firefox. I cannot find info on Firefox how to do this and there are about 150 of them!

What kind of file does Dashlane create when you export the passwords ?

Firefox prefers JSON format to make it possible to import logins. If you have another format (XML or CSV) then you would have to convert this file to JSON format.

• [/questions/1264448] No response when importing password from ie or edge

It's EXCEL at the moment. I have just tried 'Save As' but the format JSON isn't offered. I have a feeling I'm getting out of my depth here....