Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Fix getting repeated "server disconnect" error messages.

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Matt

SafariONE
SafariONE
more options

Towards the end of the business day, or whenever trying to compact folders, Thunderbird disconnects with the error message, "Server imap.[...].com has disconnected. The server may have gone down or there may be a network problem." Neither seems to be the case. Reloading software did not work.

Towards the end of the business day, or whenever trying to compact folders, Thunderbird disconnects with the error message, "Server imap.[...].com has disconnected. The server may have gone down or there may be a network problem." Neither seems to be the case. Reloading software did not work.

Vald lösning

Compacting folders is an actions that sees Thunderbird creating quite large files (right click your inbox select properties. What size is it on inbox?)

Then you say towards the end of the day you also see the issue. Is there a local backup or other disk intensive activity that occurs at that time each day? (Windows defrag is schedules in on windows 10 machines these days)

I found that Windows search scanning and defrag both affected Thunderbird detrimentally and I disabled both occurring automatically on my profile folders.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post a screen shot in your/this support topic https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

SafariONE
SafariONE Frågans ägare
more options

Thanks, Wayne. See below:

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

Compacting folders is an actions that sees Thunderbird creating quite large files (right click your inbox select properties. What size is it on inbox?)

Then you say towards the end of the day you also see the issue. Is there a local backup or other disk intensive activity that occurs at that time each day? (Windows defrag is schedules in on windows 10 machines these days)

I found that Windows search scanning and defrag both affected Thunderbird detrimentally and I disabled both occurring automatically on my profile folders.