We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

The Captcha all of sudden is not appearing when I complete my surveys. Never had this happen before today. Can you advise please?

  • 1 svar
  • 1 har detta problem
  • 10 visningar
  • Senaste svar av FredMcD

ceecee23
ceecee23
more options

Hi,

I have been taking online surveys for about 1 year & most ask me to complete Captcha to prove I am not a robot. It has always worked fine....until tonight.

I completed 3 surveys on the same sit tonight , using Firefox, and at the end it always has Captcha but for some reason when I completed my surveys, the page comes up without the Captcha, which means I do not get credited for taking my surveys.

Does anyone know why this happened & how I can fix it ? I appreciate any help you can give me.

Thank you. Ceecee33

Hi, I have been taking online surveys for about 1 year & most ask me to complete Captcha to prove I am not a robot. It has always worked fine....until tonight. I completed 3 surveys on the same sit tonight , using Firefox, and at the end it always has Captcha but for some reason when I completed my surveys, the page comes up without the Captcha, which means I do not get credited for taking my surveys. Does anyone know why this happened & how I can fix it ? I appreciate any help you can give me. Thank you. Ceecee33

Alla svar (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}