We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why does my "inbox(1)" always say I have 1 message?

  • 3 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av Toad-Hall

more options

On my left Thunderbird panel, at the top, where the total number of unread messages are stated my "inbox(1)" always says that I have 1 message and in fact I do not. Why is this. How do I make the status say "inbox(0)" ? I hae checked all of my mailboxes and none of them have any unread messages.

On my left Thunderbird panel, at the top, where the total number of unread messages are stated my "inbox(1)" always says that I have 1 message and in fact I do not. Why is this. How do I make the status say "inbox(0)" ? I hae checked all of my mailboxes and none of them have any unread messages.

Alla svar (3)

more options

You don't have an unread message in any of its subfolders?

more options

There are some in my junk folder that are unread but that is all. This has just started to happen maybe a week or so ago. Perhaps a recent update has an error.

more options

Which view are you using ? 'Menu icon' > 'Folders' > 'All' or 'Unified' ?