We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Formatting is lost in forwarded emails

  • 2 svar
  • 6 har detta problem
  • 12 visningar
  • Senaste svar av becalmed

more options

When I forward an email that was received in HTML, all of the original text changes to a fixed-width font with no word wrap. That is each paragraph is now a single line. This is seen in the composition window before and after choosing a message recipient. It is also seen in the preview window in the sent messages folder after the message is sent.

The new text that I type in at the top can be formatted. It is only the old message content that gets changed.

If I do a shift-forward, everything still gets converted to fixed width, but word wrap is back. There is no formatting toolbar.

I have the convert to plain text box unchecked.

This problem started after the update to version 45. I have disabled all of the addons.

When I forward an email that was received in HTML, all of the original text changes to a fixed-width font with no word wrap. That is each paragraph is now a single line. This is seen in the composition window before and after choosing a message recipient. It is also seen in the preview window in the sent messages folder after the message is sent. The new text that I type in at the top can be formatted. It is only the old message content that gets changed. If I do a shift-forward, everything still gets converted to fixed width, but word wrap is back. There is no formatting toolbar. I have the convert to plain text box unchecked. This problem started after the update to version 45. I have disabled all of the addons.

Vald lösning

Does it help if you select Edit/Rewrap (Ctrl-R) in the Write window of the forwarded message? The issue can be caused by certain formatting embedded in the original message.

Läs svaret i sitt sammanhang 👍 3

Alla svar (2)

more options

Vald lösning

Does it help if you select Edit/Rewrap (Ctrl-R) in the Write window of the forwarded message? The issue can be caused by certain formatting embedded in the original message.

more options

That fixed it right up!

Thanks!