Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why is firefox changing my print format?

Lepointdevente.com
Lepointdevente.com
more options

I'm using a TSC ME240 thermal printer. My print sizes are 48,3mm x 139,7mm. My printer configuration show this value.

However, when it comes to Firefox, the printing window is displaying 47,5mm x 139,00mm. I can manually change it but the value get restored to 47,5mm x 139,00mm every time I launch a new print.

Same problems happen to all of my clients and it's a big problem.

Thanks for helping.

I'm using a TSC ME240 thermal printer. My print sizes are 48,3mm x 139,7mm. My printer configuration show this value. However, when it comes to Firefox, the printing window is displaying 47,5mm x 139,00mm. I can manually change it but the value get restored to 47,5mm x 139,00mm every time I launch a new print. Same problems happen to all of my clients and it's a big problem. Thanks for helping.

Alla svar (1)

Machine Master
Machine Master
more options

Hello there,

Several printer issues can be resolved by resetting Firefox's printer settings. Please follow this link to do so: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Hope this helps!