We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why are MP4 video playback problems solved when the MP4 is converted to M4V?

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av guigs

more options

Something weird is happening with my website's MP4 videos in Firefox (39.0.3), using the videojs html5 player. For example, in a 4-minute video: sometimes there is no audio; sometimes the audio starts but cuts out after 30 seconds; sometimes the last 30 seconds of audio starts playing after the first 30 seconds. This behaviour is only seen (or heard) in files accessed off the server - accessed off the C-drive, they play fine.

The MP4-with-audio-problems was created from a .MOV file using Handbrake 0.10. I noticed that other MP4s I did last year (with Handbrake 0.09) do not have audio problems in Firefox. So it may be a Handbrake issue?

Anyway, workaround! I converted the same .MOV to .M4V (using Handbrake) and the audio problems have disappeared. It's odd, because M4V is supposedly the exact same file as the MP4 - only the extension is different. But it works.

Something weird is happening with my website's MP4 videos in Firefox (39.0.3), using the videojs html5 player. For example, in a 4-minute video: sometimes there is no audio; sometimes the audio starts but cuts out after 30 seconds; sometimes the last 30 seconds of audio starts playing after the first 30 seconds. This behaviour is only seen (or heard) in files accessed off the server - accessed off the C-drive, they play fine. The MP4-with-audio-problems was created from a .MOV file using Handbrake 0.10. I noticed that other MP4s I did last year (with Handbrake 0.09) do not have audio problems in Firefox. So it may be a Handbrake issue? Anyway, workaround! I converted the same .MOV to .M4V (using Handbrake) and the audio problems have disappeared. It's odd, because M4V is supposedly the exact same file as the MP4 - only the extension is different. But it works.

Alla svar (1)

more options

This might have to do with it: