Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox 38 pdf download/view problem

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av spak_

spak_
spak_
more options

I'm using: Firefox 38.0.5 and Adobe acrobat reader DC on windows 7 (64bit). Can't download or view pdf files. When I click on pdf link sometimes blank tab opens, sometimes doesn't happen anything at all. If it's direct link to pdf file I can save file by clicking "Save link as", but if its some complex link with redirect(like google search result) it doesn't work. I think problem started with firefox update to version 38.

I'm using: Firefox 38.0.5 and Adobe acrobat reader DC on windows 7 (64bit). Can't download or view pdf files. When I click on pdf link sometimes blank tab opens, sometimes doesn't happen anything at all. If it's direct link to pdf file I can save file by clicking "Save link as", but if its some complex link with redirect(like google search result) it doesn't work. I think problem started with firefox update to version 38.

Alla svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the built-in PDF Viewer work?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
spak_
spak_ Frågans ägare
more options

Switched to built-in pdf viewer - same result. Switched to safe mode - built-in viewer works fine. Turning hardware acceleration off does not solve problem either. I'm using default theme.

Ändrad av spak_