We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox update keeps popping up.

  • 1 svar
  • 12 har detta problem
  • 1 visning
  • Senaste svar av ideato

more options

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and after it restarts, it prompts me to update again and in About, it still says I'm at 35.0.1.

TL;DR: I'm getting recursive update notifications that never update. Restart, update, restart, update, restart, update...

(Mac OSX 10.10.2)

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and after it restarts, it prompts me to update again and in About, it still says I'm at 35.0.1. TL;DR: I'm getting recursive update notifications that never update. Restart, update, restart, update, restart, update... (Mac OSX 10.10.2)

Vald lösning

Hello 3OAM, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you

Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

more options

Vald lösning

Hello 3OAM, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you