Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I want to prevent version 28 from updating to version 29

more options

I have reverted to version 28 for many reasons--the most important being that version 29 will not print pdf files! However, Mozilla is essentially hacking my computer to force version 29 to update. I have set the auto update option to "never" but this doesn't seem to matter. Every so often the computer starts to self-update. If I see it, I can stop it. But in the morning I find that Mozilla has closed itself, and when I re-start version 28 has once again been replaced with 29. I checked in the about:config and have each of these set to "false", as one post recommended:

app.update.auto app.update.enabled app.update.silent

I have also deleted the app.update.url string, as another post suggested. However, it really seems that Mozilla is determined to force version 29 upon me. and I am not enough of a tech expert (nor do I have the time) to figure out how to avoid this! If all the version 29 bugs were fixed, then I suppose I would learn to live with my visual complaints (yes, I have tried the classic tab app; it helps some). But I am totally irritated that we are NOT GIVEN A CHOICE! Please let those of us who prefer version 28 to LIVE WITH IT! Quit updating our computers against our will!

I have reverted to version 28 for many reasons--the most important being that version 29 will not print pdf files! However, Mozilla is essentially hacking my computer to force version 29 to update. I have set the auto update option to "never" but this doesn't seem to matter. Every so often the computer starts to self-update. If I see it, I can stop it. But in the morning I find that Mozilla has closed itself, and when I re-start version 28 has once again been replaced with 29. I checked in the about:config and have each of these set to "false", as one post recommended: app.update.auto app.update.enabled app.update.silent I have also deleted the app.update.url string, as another post suggested. However, it really seems that Mozilla is determined to force version 29 upon me. and I am not enough of a tech expert (nor do I have the time) to figure out how to avoid this! If all the version 29 bugs were fixed, then I suppose I would learn to live with my visual complaints (yes, I have tried the classic tab app; it helps some). But I am totally irritated that we are NOT GIVEN A CHOICE! Please let those of us who prefer version 28 to LIVE WITH IT! Quit updating our computers against our will!

Alla svar (1)

more options

Hello, Sorry to know about your problem. You are correct almost. Please be informed that, in Firefox 29, there was a bug for that PDF files was not printing. But, we have fixed the bug and released Firefox 29.0.1, So If you update your Firefox, it will surely update on 29.0.1. So there will be no problem as you mentioned. Please see here to see what we have fixed on latest release. Firefox Notes- 29.0.1

Please update your Firefox and let us know if you also have any trouble after updating. It will be our pleasure to assist you. Regards