Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

duplicate email accounts

  • 2 одговорa
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао bmcghan

more options

Thunderbird Tech,

I have two email accounts in Thunderbird, one a main address and the other a secondary address. Somehow, probably something I did, caused Thunderbird to generate a third account with exactly the same email address as the main account. They both receive the same emails, which is unnecessary. I don’t know when this started, but it must have been recently because the “new” one has only a small number of emails in it. I would like to delete this duplicate account, but am afraid the main account would also be deleted. The icon for the new account is a little lock on it. Is there a solution to this situation?

Barry McGhan bmcghan@charter.net

Thunderbird Tech, I have two email accounts in Thunderbird, one a main address and the other a secondary address. Somehow, probably something I did, caused Thunderbird to generate a third account with exactly the same email address as the main account. They both receive the same emails, which is unnecessary. I don’t know when this started, but it must have been recently because the “new” one has only a small number of emails in it. I would like to delete this duplicate account, but am afraid the main account would also be deleted. The icon for the new account is a little lock on it. Is there a solution to this situation? Barry McGhan bmcghan@charter.net

Сви одговори (2)

more options

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.
more options

Matt,

Hope this is what you need.

Barry

Application Basics Name: Thunderbird Version: 78.12.0 Bui - Pastebin.com