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FIREFOX 22.0 update crashes computer

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga xxraiser

xxraiser
xxraiser
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I updated this morning but when watched videos from nearly any site i would get a crashed computer nearly every time usually freezing first then going to blue screen. This never happened before until after Firefox updated to the new version. Its the reason I stopped using chrome and since they never helped me find out the problem. I hope this time I get some help and not the cold shoulder......

I updated this morning but when watched videos from nearly any site i would get a crashed computer nearly every time usually freezing first then going to blue screen. This never happened before until after Firefox updated to the new version. Its the reason I stopped using chrome and since they never helped me find out the problem. I hope this time I get some help and not the cold shoulder......

Zgjidhje e zgjedhur

Cold shoulder??

This is some standard guidance that addresses the most common issues with the Flash player. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.

(2) Disable hardware graphics acceleration in Firefox and in Flash [especially relevant for blue screen crashes]

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

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Krejt Përgjigjet (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Zgjidhja e Zgjedhur

Cold shoulder??

This is some standard guidance that addresses the most common issues with the Flash player. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.

(2) Disable hardware graphics acceleration in Firefox and in Flash [especially relevant for blue screen crashes]

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

xxraiser
xxraiser I zoti i pyetjes
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It looks like it worked. thank you very much for your help. Ill post again if anything else goes wrong.