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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga knorretje

lknowles78
lknowles78
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Firefox will not start and crashes immediately on startup. I have reinstalled firefox and restarted my computer with no effect.

I have started Firefox in safe mode and disabled all add ons and reset everything but this has had no effect either.

I cannot use firefox at all.

Firefox will not start and crashes immediately on startup. I have reinstalled firefox and restarted my computer with no effect. I have started Firefox in safe mode and disabled all add ons and reset everything but this has had no effect either. I cannot use firefox at all.

Krejt Përgjigjet (1)

knorretje
knorretje
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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-7ae8ff4b-e039-426b-a328-7d1c52111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This is caused by Trusteer Rapport. Try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix.
See also Bug 699776 - crash in nsXPTCStubBase::QueryInterface involving RapportTanzan7.dll in the stack.