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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I'm prompted to download an update - my update window displays contacting update server and never updates. what should I do?

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

CatherineRogers
CatherineRogers
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My version of Firefox is 6.0.2, I downloaded it to my mac - now it prompts for updates and simply gets stuck on the 'contacting update server' window and doesn't download any update as far as I can see. Where might the glitch be?

My version of Firefox is 6.0.2, I downloaded it to my mac - now it prompts for updates and simply gets stuck on the 'contacting update server' window and doesn't download any update as far as I can see. Where might the glitch be?

Krejt Përgjigjet (2)

Vivek
Vivek
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hi,

You can try to manually update: https://www.mozilla.org/en-US/firefox/new/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.